Brisk Buyers is fully committed to providing the best quality service to clients in the quick house sale industry.

Nevertheless, we understand there will be times when mistakes occur and in the majority of cases a complaint will help us improve our service. If you feel that Brisk Buyers or one of its employees have made a mistake or find that any part of our service is not to your satisfaction, please endeavour to let us know.

How to Make a Complaint

If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the time-frames set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter). If you need to make a complaint, the address for correspondence is:

Brisk Buyers
The Landsdowne Building,
2 Lansdowne Road
Croydon,
CR9 2ER